Our products are non-returnable and non-refundable.

Wrong or Incorrect Orders

The purchaser is responsible for providing the correct mailing address. We do not make address adjustment unless notified by email. So please verify you entered the correct address (that includes apartment & suite numbers).

Please be certain your address is correct before finalizing your order. We are not responsible for goods delivered to the wrong address. Once shipped we will not be responsible for packages delivered to the wrong address. If your order is returned for any reason and you would like it re-shipped, you will have to pay the correct shipping fee to have it re-sent. 

Returned Packages 

If a package is returned to us due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the re-delivery cost (amount subject to change based on current shipping rates).

We are not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer; no refunds will be provided if any parts of the address are incorrect.

Lost or Stolen Packages: 

We are not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. It is the purchaser's responsibility to inquire about your lost or stolen package.